You don't have to compromise with Gigasonic. You get More for your Music: the lowest prices AND the best service in the musical instrument and equipment business. Period.
How can you be sure Gigasonic has the lowest prices ?
Lowest Price Guarantee
If you see a lower price before you place your order, we'll beat it. Details
30-day Lowest Price Protection After Your Purchase
If you see a lower price within 30 days of your purchase, we'll refund you the difference. Details
Super Low Shipping Costs
You get free shipping on many items - and you never get last-minute surprise shipping costs. We show you your shipping costs almost everywhere we show you a product on the site. We want you to see what you'll pay because we lose a lot of money giving you the best possible shipping costs. And we never want you to feel tricked when you shop at Gigasonic.
But We Don't Cut Corners...
Many don't believe we can offer these low prices on new gear . But as one of the largest suppliers of top-brand musical instrument and equipments, it is highly efficient for our suppliers to do business with us. Not surprisingly, the prices we pay for the products you want reflects that efficiency. And we can pass those savings along to you and still have enough resources to guarantee you the best service ...
How can you be sure Gigasonic has the best service ?
What are some of the reasons for our customer happiness?
30-day Hassle-Free Money-Back 100%-Satisfaction Guarantee
Within 30 days of receipt of your shipment, you may return almost any item for almost any reason with no restocking fees or other penalties. Details
New Top-Brand Gear From An Authorized US Dealer.
You get top-brand gear, new from the factory, from an authorized US dealer. We occasionally have opportunities to buy B-stock merchandise to offer at special discounts, but we always identify the merchandise clearly as B-Stock or Factory Resealed. Unless it says otherwise, it's new from the factory.
You deserve immediate accurate shipment - and Gigasonic delivers. Did you ever understand why, when you offer to purchase something, some companies don't ship your order to you that same day? We didn't! You deserve your order immediately - so we built a state-of-the-art technology and distribution center that's standing by to ship your order today. Details
Personalized Service from Musicians
At Gigasonic you get personalized service from musicians - by toll-free call, email, or live chat. We pay these musicians to work for you: to give you honest product advice and assist you should any problem arise with your order. They are NOT paid commission. These musicians will understand your lifelong dream of owning a Gibson Guitar, and they'll only ask you for an item number so they can help you faster - not because they've never heard of a Marshall Stack or a Digi 002. They know how to help you because they share your dreams. Contact Us...
We Respect Your Privacy
We won't sell your name to anyone, especially not to people who will spam you or clog your real mailbox with questionable offers. One of our large competitors has a list of names and addresses available for sale at all times. The choice is yours. Details
Even beyond these policies and guarantees, we promise to do what's right. It may sound old fashioned for a leading retailer - but by always putting you first, we're betting you'll love your Gigasonic experience and tell your fellow musicians about us.