At GigaSonic.com, we know the first step toward earning a customer's confidence is having knowledgeable sales associates who show a genuine interest in being of service. Currently we are seeking an energetic and reliable individual to fill customer support and inside sales position in our San Jose office.

This person must be able to:
- Handle customer emails and phone calls.
- Provide pre-sales support.
- Take phone orders and process online orders.
- Handle customer complaints and returns.
- Resolve shipping errors.

This person must also be able to work independently in fast-paced environment, be able to accomplish multiple tasks while staying organized.

Required Skills:
- Prior sales or customer support experience.
- Experience in handling difficult customers.
- Excellent phone skills and professional writing skills.
- Related industry knowledge.

Preferred Skills:
- Detail oriented, and organized.
- Proficiency with computer (Internet, Microsoft Office).
- AA degree or above.

This is a great opportunity for someone who loves music, and wants to grow and move up within the company.

To apply: Please fax your resume with references to 1-408-573-0602 or e-mail to info@gigasonic.com